Refund Policy

Trees and plants will be delivered in good condition. The District does not guarantee survival of trees and plants. District liability ends after trees or plants are presented to the buyer at pick up. Orders cancelled 10 days prior to order deadline will receive a full refund. No refunds will be given on orders not picked up. If unable to pick up pre-orders during sale days, arrangements MUST be made prior to the sale dates. The WCCD has very limited office space for storage and will make few exceptions for pick up outside of sale dates.