Refund Policy - Terms & Conditions

Plant & Resource Supplies Sales
Plants will be delivered in good condition; any issues should be reported within a week of pick-up.
The WCCD does not guarantee survival of plants. Customer assumes liability once the order is picked up.
Orders cancelled 14 days prior to pick up date will receive a full refund. No refunds will be given on orders not picked up.
If unable to pick up an order, the customer is responsible for making other arrangements.

Difficult to Transplant Species:
There are many species that are known to be difficult to establish and might result in lower survival rates. We encourage our customers to research species cultural requirements, follow best practices for planting, and understand which are difficult to establish. Again, we cannot guarantee survival of plants. 

Annual Meeting & other event Tickets:

Ticket orders cancelled 14 days prior to event date will receive a full refund. No refunds will be given otherwise. Please notify us if you'd like to transfer a ticket to someone else.